The short version
Our website doesn't ask you to create an account and doesn't store the details you type into our request form. The form opens a text message on your own phone, and you decide whether to send it. If you call or text us, we use your information only to respond and to provide the water heater service you ask for. We don't sell your information.
Effective date: November 1, 2026
This policy covers the website at https://waterheaterleakrepairapachejunction.us, operated by Apache Junction Water Heater Pros, 279 N Ironwood Dr #106, Apache Junction, AZ 85120 ("we," "us" or "our").
Information we collect
Information you choose to give us
When you call us at (480) 555-0147 or send us a text, we receive the information you share. That usually includes your name, phone number, address or cross streets, and details about your water heater. If you send photos, we receive those too.
Our service request form
The form on our contact page runs in your browser. When you press the button, it opens your phone's messaging app with a text addressed to us and your details filled in. The information is not sent to or saved on our website. It only reaches us if you choose to send the text from your own phone, and then it is handled like any other text message.
Information collected automatically
Like most websites, our hosting provider may log basic technical information when you visit, such as your IP address, browser type, the pages you view and the time of your visit. This is used to keep the site running, secure and fast.
We may use privacy-friendly analytics, such as Cloudflare Web Analytics, to understand which pages are useful. These tools give us overall counts, like page views and visits, rather than building a profile of you.
Cookies
Our website is built to work without tracking cookies. We don't use advertising cookies, and we don't run ad-tracking pixels. Our hosting provider may set a small number of cookies that are strictly necessary for security or performance. If that changes in the future, we will update this page.
How we use your information
- To answer your call or text and respond to your questions
- To schedule, provide and follow up on water heater service you request
- To keep records of the work we do, such as invoices and service notes
- To keep our website secure and working properly
- To understand which pages are useful, using overall analytics
We don't sell or rent your personal information, and we don't share it with others for their own marketing.
When information may be shared
We may share information only when it's needed to do the work you asked for or when required, for example:
- With service providers that help us run our business, such as our phone, messaging and website hosting providers
- With permit offices, such as City of Apache Junction Development Services or Pinal County, when a permit is needed for your job
- When the law requires it, or to protect the safety of people or property
How long we keep information, and how we protect it
We keep call, text and service records for as long as we need them to serve you and to meet normal business and tax record-keeping needs. We take reasonable steps to protect the information we hold. No method of transmission or storage is completely secure, so we can't promise absolute security.
Your choices
- You can use our website without giving us any personal information.
- You can ask us what information we have about you from your calls, texts or service records.
- You can ask us to correct or delete that information, unless we need to keep it for legal or business record-keeping reasons.
- You can ask us to stop texting you at any time by replying STOP or telling us when you call.
Children's privacy
Our website and services are meant for adults responsible for a home. We don't knowingly collect information from children under 13.
Links to other websites
Our pages may link to other websites, such as utility or city pages. Those sites have their own privacy practices, and we're not responsible for them.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the effective date at the top of this page. Please also see our terms of service.
Contact us about privacy
If you have questions about this policy or your information, contact us:
Apache Junction Water Heater Pros
279 N Ironwood Dr #106
Apache Junction, AZ 85120
Phone: (480) 555-0147
You can also reach us through our contact page, or return to our home page.